Quality lessons are invaluable in your journey to success. If you take a look at the companies that have already surpassed their quality goals, you might even take a few pointers from them. We have saved you time by rounding up the two most crucial quality lessons that will help you immensely in your quality journey and when finding an efficient Quality Control Software.
First off, accountability. In any successful company, a distinctive feature that you may notice is that every task or project is the direct responsibility of an employee. By holding an individual directly accountable for the completion of a job, their sense of responsibility can be improved while the opposite will result in many employees overlooking the task and maybe even evading any accountability relevant to the activity. But by directly assigning a responsible individual, any work can be seen through to success quickly and efficiently.
Accountability in this sense is also taking responsibility for any mistakes that may arise during the process. That is often the hardest part which many do not want to associate themselves with. But it is imperative. By evading any sense of responsibility and not holding anyone accountable, such condonable actions are being motivated.
Even then, more often than not, we see one of the lower level employees taking the blow for a top-level executive. It is vital to prevent any such occurrences by making sure executive level employees are held accountable for any major crises. Therefore, this sense of accountability implemented in the right manner is a very crucial factor when going forth on your quality journey.
The second lesson is about balancing an open door policy with your chain of command. The chain of command, you may have realized, is an essential thread in keeping the fabric of the company together. But, sometimes it can be a problem when making sure creative ideas from employees reach the top level management. More often what happens is such valued creativity gets lost within this chain of command. So what is the answer to this dilemma that can end up beheading all creativity from your people?
The answer is to balance the chain of command with an open door policy. That may not be as easy as it seems, because often the open door policy can go above the chain of command. While there are times that the chain of command must be respected, it can sometimes profit the company for having an open door policy. That is also another tricky situation that many top-level managers have to master the art of tackling. While making sure that managers and supervisors below you are not disrespected in any way, you must also be a good listener for any good ideas that may come through as a result of the open door policy.
These two quality lessons as simple as they may seem will help your company witness drastic improvements when it comes to encouraging creative ideas and fostering a sense of responsibility.
Apart from these quality lessons, you may also want to look into Quality Control Software that will help you tackle the many quality issues that may arise along the way. Contact us here now to get more info about our QC software solution.